Postal Insurance
Postal Insurance
Description
Australia Post Extra Cover Insurance
If you’d like extra peace of mind around the delivery of your order, you can add Extra Cover. It provides loss or damage cover up to the specified value of your item (up to $5,000) while it’s being carried by Australia Post.
Price
- The first $100 of cover is included in your postage cost
- Extra Cover costs $2.50 for each subsequent $100 of cover (above $100 included cover) up to $5000
- An additional $2.95 for Signature on Delivery will be added if your order is valued above $500
Making a claim
Find out how to lodge a claim for lost or damaged items carried by Australia Post.How to use
Flatback crystals & jewels: apply with a gem adhesive such as B-7000. Use a wax picker or tweezers for placement. Allow 24 hours to cure before wear.
Hotfix crystals: apply with a hotfix applicator, or position glue-side down and press with a household iron through a pressing cloth.
Appliqués & trims: pin in place, then sew on with invisible thread for a secure, costume-safe finish. Fabric glue suits low-stress placements.
Shipping & returns
Free standard shipping on AU orders over $85. Dispatched from NSW — Sydney metro typically arrives 1–2 business days after dispatch; see our shipping policy for your region. We also ship to New Zealand.
Returns accepted within 14 days on unused items in original condition — email support@aleemahs.com to arrange. Full details in our refund policy.