PLEASE NOTE THE FOLLOWING TEMPORARY CHANGES TO ALEEMAHS SHIPPING POLICIES AS A RESULT OF THE DOMESTIC AND GLOBAL DELIVERY SERVICE RESTRICTIONS IN PLACE DUE TO THE COVID-19 PANDEMIC:
Australia Post rates are per the table below;
|0 - 500g||$9.30||$12.30|
|501g - 1,000g||$12.70||$16.20|
|1,000g - 3,000g||$15.95||$19.95|
|3,001g - 5,000g||$19.20||$26.20|
We may use a number of different courier and freight companies to deliver your products. Once your products leave ALEEMAHS delivery times will vary depending on where you are:
Tracking Numbers, when available, will be sent to you via email when your order leaves ALEEMAHS.
If a product is returned to ALEEMAHS by the delivery company due to a failure by the customer to receive the item, ALEEMAHS reserves the right to request additional payment of delivery charges for re-delivery of that item. Failure to receive includes, but is not limited too, multiple delivery attempts by the courier company, failure to collect items from a designated collection point or incorrect address details being supplied to ALEEMAHS.
We offer International delivery from Newcastle Australia to over 50 countries. Delivery costs are calculated by the total weight and dimensions of your order and starts from as little as $18.20AUD.
Available shipping options and rates for your region will be made available at Checkout. Please note any free shipping options advertised are only applicable for shipping within Australia.
As the customer, you are responsible for checking your country’s customs and duty tax restrictions. ALEEMAHS is not liable for any import duties, penalties, delays or confiscation you may incur as part your country’s legislation.
Please keep this in mind when ordering either large quantities of goods. To check import restrictions for each country, please use the following link which redirects to custom details in every country provided by Australia Post.
To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from making the order as a "gift", even if the order is placed in the intention of sending to a gift recipient. For further information, please contact your local customs office.
If you are wanting to send a gift internationally, please let us know in the notes section of the Checkout and we will ensure that your invoice is not included within the parcel and only attached to the outside for customs inspections.
We currently offer International shipping to the following destinations:
RETURNS AND REPLACEMENTS FOR BROKEN, DAMAGED OR LOST PRODUCT(S)
To be eligible for a return, your item must be unused and in the same condition that you received it and must be within 14 days of purchase.
Send us an email at email@example.com to organise the return. We may ask you to send us a photo of the damaged or broken item.
Unable to refund or exchange if:
If an item is lost during transit we can either resend the products or fully refund your purchase once we have received confirmation from the delivery company of the item being lost.